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Deposit checks with City's remote deposit capture feature

It doesn’t get much easier to deposit checks than with mobile check deposit from City. In a few clicks, you can use our remote deposit capture solution to safely deposit checks right from your smartphone or tablet. Don’t have the mobile app? Click here.

  1. Write “For Mobile Deposit Only” on the back of your check.
  2. Open the mobile app and click Deposits on the menu.
  3. Select the account where you’d like your check deposited.
  4. Enter the amount of the check.
  5. Take pictures of the check as prompted by the app. Make sure they’re bright and that the check is readable.
  6. Touch Deposit.

That’s it – you’re finished. Watch for an email from City that says your deposit has been received for processing. Then, watch your account for the funds, which are typically available the next business day after processing. Mobile deposits accepted after 8 p.m. or on a weekend or bank holiday are processed the following business day. You should hold on to the check for 30 days. Then, either destroy the check or write “VOID” on the front.

You can use our mobile check deposit feature to deposit up to $2,500 or five checks per day and up to $10,000 or 25 checks per month. Most types of checks are acceptable, although we cannot accept checks older than 6 months, nor altered checks. See the terms and conditions for more details.

Most accounts are eligible for mobile check deposit. Don’t see this feature on your City app? Call your local branch or our eBanking Customer Support Center.

Questions about mobile check deposit?

Our eBanking Customer Support Center can help you get started. Call 1-888-816-8064 M-F 8 a.m.-8 p.m., S 8 a.m.-5p.m.