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Welcome Citizens Commerce customers

We’re excited to welcome the customers and employees of Citizens Commerce Bank to City National! In early February, Citizens Commerce customers will receive a personalized packet with all the details for an easy and seamless transition. In addition, we’ll continue to update this page with important dates and information as we move toward the official merger in March 2023.   

As four recent J.D. Power awards can confirm, City makes customer service top priority. You’ll enjoy a host of convenient features and benefits, including:

  • Large network of branches and ATMs – Beyond City National’s strong Central Kentucky presence with offices in Lexington, Nicholasville, Cynthiana, Carlisle and Mt. Sterling, the bank has more than 90 branches and ATMs across Kentucky, West Virginia, Virginia and Ohio. You can search by location here.
  • Many ways to access your accounts – City’s free mobile app offers mobile deposit, person-to-person payment service Zelle, and personal budgeting tool Money Manager. Plus, you’ll enjoy free online banking with bill pay, free 24-hour telephone banking and Direct Deposit Early Pay for quicker access to your paycheck.

Please watch for your information packet in early February. In the meantime, browse our website for more information about banking at City.