Contact Us

Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.

Contact City National Bank



Lost or Stolen Debit Card                              800-528-2273 


Debit Card Issues                                          888-816-8064    M-F 8am-8pm, S 8am-5pm  



Debit Card Fraud                                           800-889-5280

If your card is blocked by our fraud detection system and we are unable to contact you by phone or text, you may call this number. We will notify you by mail if we cannot reach you by phone. Please do not call this number to report lost or stolen cards.


Reset Debit Card PIN                                     877-267-5986


Online Banking Access                                  888-816-8064    M-F 8am-8pm, S 8am-5pm


Telephone Banking                                        800-776-0541


Home Equity Products                                   800-896-0769


Loan Payments                                              800-598-2489 ext. 68327


Deposits/Questions by Mail                            25 Gatewater Road

                                                                        PO Box 7520

                                                                        Cross Lanes, WV 25356-0520    



Not sure who to call? Just call your local City National Bank branch.