Contact Us

Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.

Contact City National Bank

 

 

Lost or Stolen Debit Card                              800-528-2273 

 

Debit Card Issues                                          888-816-8064    M-F 8am-8pm, S 8am-5pm  

                                                                                    

  

Debit Card Fraud                                           800-889-5280

If your card is blocked by our fraud detection system and we are unable to contact you by phone or text, you may call this number. We will notify you by mail if we cannot reach you by phone. Please do not call this number to report lost or stolen cards.

 

Reset Debit Card PIN                                     877-267-5986

 

Online Banking Access                                  888-816-8064    M-F 8am-8pm, S 8am-5pm

                                                                                                                                         

Telephone Banking                                        800-776-0541

 

Home Equity Products                                   800-896-0769

 

Loan Payments                                              800-598-2489 ext. 68327

  

Deposits/Questions by Mail                            25 Gatewater Road

                                                                        PO Box 7520

                                                                        Cross Lanes, WV 25356-0520    

  

 

Not sure who to call? Just call your local City National Bank branch.