Contact Us

Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.

With our automated Telephone Banking, you get all the account information you need by calling 1-800-776-0541; 24-hours  a day, 7 days a week.


To report a lost or stolen Debit Card, please call 1-800-528-2273.  After reporting the card lost/stolen, please contact your local City National Bank branch to order a new card. For other fraud-related concerns, click here.


For online banking questions, please call our Electronic Banking Support Center at



For Loan Payments, please call 1-800-598-2489 Ext. 68327.


For Home Equity products, please call 1-800-896-0769.


For deposits or questions by mail: 25 Gatewater Road, P.O. Box 7520, Charleston, WV 25356-0520.

Not sure who to call? Just call your local City National Bank branch. Find a branch location.